Clocks & Colors

28% INCREASE IN AOV YEAR-OVER-YEAR

One-click upsells and LTV-focused product strategy turned casual buyers into loyal, higher-spending customers.

Discipline

Retention & AOV Growth

Headline Result

+28% AOV YoY

The Challenge

A jewelry brand with a distinctive, story-driven identity needed its digital presence to match — growing sales, order value, and repeat purchases without losing what made the brand unique.

Our Approach

We built email/SMS campaigns aligned with the brand's narrative, added one-click upsells to boost first-time AOV, focused promotion on high-LTV products, and launched loyalty campaigns for returning customers.

Performance Improvement

28%

AOV increase YoY

13%

More repeat

1-Click

Upsell system

High-LTV

Product focus

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