Modeled results

ChatGPT Ads Case Study: Local Business

This ChatGPT Ads case study follows a regional premium auto-care operator with at least three locations.

To run the same kind of campaign for your business, see ChatGPT Ads for local businesses.

185 new paying customers at $129.73 media acquisition cost.

Plan Your Local ChatGPT Ads Campaign
185New paying customers
$129.73Media CAC
432Valid inquiries
346Qualified inquiries
$55.56Media CPL
$21,1506-month contribution surplus

The challenge

A regional auto-care operator with at least three locations wants more premium detailing and maintenance customers.

What WKND built

Ad groups by buyer question: Interior and exterior packages (45% or $10,800); Vehicle preparation occasions (30% or $7,200); Maintenance service plans (25% or $6,000).

Landing page

Build a mobile booking page with ZIP eligibility, vehicle size, package inclusions, real photos, duration, and available slots. Disclose surcharges and cancellation terms before booking. Count quote requests separately from confirmed appointments.

Intake and follow-up

Confirm the appointment, send a reminder, recover missed bookings with consent, and offer a maintenance follow-up after service. Log no-shows, reschedules, and inability to serve a requested area. Match campaign pacing to available technician hours.

Full 90-day funnel

Media spend$24,000
CPC$4.00
Clicks6,000
Valid inquiries432
Qualified inquiries346
Appointments booked242
Appointments attended206
New paying customers185
Media CPL$55.56
Media cost per qualified inquiry$69.36
Media CAC$129.73
Program CAC$215.68
Six-month customer revenue$600.00 per customer
Value after probability weighting$111,000
Collection assumed inside acquisition window$78,625
Contribution margin55.0%
Acquisition-window contribution surplus$3,344
6-month contribution surplus$21,150

The lesson

Analyze paid jobs and contribution by location, service package, and available technician hour. The first-service and later maintenance values stay separate so the operator can see whether the program recovers cost without relying entirely on repeat visits.