Modeled results

ChatGPT Ads Case Study: Law Firm

This ChatGPT Ads case study follows an established multi-office business and estate-planning firm with dedicated intake.

For the service page behind this case, see ChatGPT ads for law firms.

52 retained matters at $1,153.85 media acquisition cost.

Plan Your Law Firm Campaign
52Retained matters
$1,153.85Media CAC
475Valid inquiries
309Qualified inquiries
$126.32Media CPL
$114,0006-month contribution surplus

The challenge

An established multi-office firm needs predictable acquisition across business formation, contract review, ongoing counsel, and estate planning.

What WKND built

Ad groups by buyer question: Business formation (40% or $24,000); Contracts and ongoing counsel (35% or $21,000); Estate-planning services (25% or $15,000).

Landing page

Build a separate page for each service. Above the fold: service, jurisdiction, attorney, scope, and consultation CTA. Then explain the process, common questions, fee approach where known, and actual client proof. The first form collects contact details, service type, location, and preferred callback. Detailed legal facts belong in the firm’s secure intake process.

Intake and follow-up

Route by practice area and jurisdiction. Use a proposed five-minute staffed-hours first-response target, log actual response time, send a consultation-preparation email, and offer appointment reminders. Mark conflicts, out-of-area matters, duplicates, unreachable contacts, and price objections separately.

Full 90-day funnel

Media spend$60,000
CPC$6.25
Clicks9,600
Valid inquiries475
Qualified inquiries309
Appointments booked216
Appointments attended173
Retained matters52
Media CPL$126.32
Media cost per qualified inquiry$194.17
Media CAC$1,153.85
Program CAC$1,707.69
Six-month collected fee potential$6,000.00 per customer
Value after probability weighting$312,000
Collection assumed inside acquisition window$187,200
Contribution margin65.0%
Acquisition-window contribution surplus$32,880
6-month contribution surplus$114,000

The lesson

The useful promise is visibility into what each retained matter costs. Cheap inquiries do not replace practice fit or an intake team that responds.